So you’re staying at a hotel, but the hotel restaurant or room service doesn’t appeal to you, and you want to try some local food without leaving the hotel. Then, you wonder if you can use third-party food delivery services such as Deliveroo to deliver food directly to your hotel room.
Deliveroo, a restaurant and takeout food delivery service, has extended its business services by announcing that it would now deliver to hotel or hotel rooms for guests in selected countries.
Deliveroo has almost 800 locations in 12 countries, including Australia, Belgium, France, Hong Kong, Italy, Ireland, the Netherlands, Singapore, Spain, the United Arab Emirates, Kuwait, and the UK.
After a trial with Meriton Suites, the business has signed additional partner hotel organizations, including Quest Serviced Apartments and TFE Hotels and Rendezvous Hotels brands locations.
By expanding Deliveroo for Business, they are assisting businesses in streamlining the process of serving meals to employees and hotel guests while also giving even more chances to enjoy their favorite cuisine in many more settings. They’re also giving restaurants on their platforms new ways to contact more people at more times.
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Can you get delivery to a hotel?
Many well-known hotel companies have started collaborating with third-party delivery services, making it simpler than ever to get everything you want to be delivered to your room.
You can order DoorDash, Deliveroo, GrubHub, and other meal delivery services when staying at a hotel. However, if you want to order food using this method, remember to follow the hotel’s policies and standards.
Food delivery drivers are not permitted to bring meals straight to your room door in certain hotels.
Instead, they may have a designated delivery lane where delivery vehicles may park briefly or a regulation requiring them to bring the food to the lobby area. The food you ordered, for example, can be delivered to a dedicated table near the check-in counter.
It seems that “fancy” hotels, such as those found at Disney World or Universal Studios, are more likely to adopt such regulations.
So, before you make your order, phone the front desk and enquire about any food delivery rules they have in place to avoid any possible problems later.
You should choose the most appropriate delivery method for that specific hotel if given an opportunity and consider the hotel’s delivery policies and other aspects, such as the parking situation.
It might be a challenge if there isn’t much parking outside the facility and you request the delivery driver to be at your hotel room. Also, if the hotel needs a key card to access, it will certainly be impossible for your food to be delivered.
However, many delivery drivers may still park in the foyer and enter the hotel, so this is not always a problem.
Although hotels are often simpler to deliver to than condominiums, most delivery drivers will likely meet you in the lobby or at the hotel driveway.
However, several delivery businesses have mandated contactless delivery since the coronavirus outbreak.
It implies that the ideal case would be to bring the dinner to the front desk and then inform you that it has arrived.
Can you order Deliveroo to a hotel?
Deliveroo claims that by collaborating with hotels, it can deliver a broad range of cuisines from local restaurants and takeout food outlets. Thus, you can order Deliveroo from your hotel rooms in selected hotel brands.
Menus for the hotel’s restaurants will be presented in guest rooms or included in in-room compendiums, both in paper and digital format.
Orders can be made via the hotel and delivered directly to a guest’s room after being collected by hotel workers. Instead of needing full card payment at the time of ordering, Deliveroo orders sent via a participating hotel can be charged to a guest’s room account.
Deliveroo will also launch a service that allows hotels and other accommodation organizations to arrange regular delivery of snacks and fruit to their properties for workers or guests to enjoy in the coming months.
What are the other options for getting food delivered to a hotel room?
Food can be delivered to a hotel room in various ways aside from online ordering or using Deliveroo. Orders can also be over the phone or directly from the hotel’s restaurant.
Here are the other options for getting food delivered to your hotel room:
Contacting the Restaurant through Phone
Calling the restaurant for your order is one option for getting meals delivered to your hotel room. Of course, you’ll need the internet’s help to find their contact information and phone them to place your purchase.
Because most restaurants provide a delivery service, they will almost certainly satisfy your requests. The great news is that most restaurants offer free delivery, particularly if you purchase a certain amount of food.
If you choose third-party food delivery services, your food can be delayed since they travel to other restaurants to handle orders and deliveries. If you contact the restaurant, you can assure that they will deliver your food immediately. Thus, making a phone call will allow you to talk with the restaurant’s personnel and make specific requests for your order.
Hotel Restaurant Ordering
If a hotel does not provide meals to its guests, it is incomplete. They have restaurants where you can place an order. You can assure that your meal will arrive on schedule and even order in the evening or for breakfast the following day. Also, when they deliver your meal to your room, it is still hot and fresh.
The main disadvantage of ordering dinner from the hotel restaurant is a few options. You will get the food equivalent to your payment. Worse, the meal may be rather pricey. On the other hand, the hotel’s restaurant is almost certainly offering delectable cuisine since it employs the greatest chefs in town.
How to order food from a hotel?
Food delivery to your hotel is similar to food delivery anywhere else, except it requires a bit of extra planning to guarantee that your food arrives on time.
Ordering online
- Look for a list of local restaurants on the internet
- Decide on what you want to eat
- Confirm the location of the hotel you’ll be staying at
- Create your order via the restaurant’s website or mobile app
- To avoid paying for costly hotel drinks, include beverages in your order
- Check your order and make a payment
To evaluate the various eating alternatives accessible to you, type “restaurants near me” into any search engine. If your smartphone or gadget has a voice-activated digital assistant, ask it something simple like, “Where’s a nice place to dine near here?”
If it’s a toss-up between numerous places, reading user reviews on sites like Yelp, TripAdvisor, and Zomato might help you narrow down your options.
Some hotels, usually those without complete kitchens, also give takeaway menus for nearby restaurants, and typically, you can locate them in the lobby or lounge area.
One of the best aspects of having meals delivered to your hotel is that you can order almost anything you want, rather than being limited to what is available on the room service menu. It can be a filled sandwich from a local deli, a hot curry, or a reliable pizza built to your preferences.
Run a fast search for the hotel’s name, as well as the street it’s on and the city where you currently stay. You can also include the hotel’s street address in check-in literature, stationery, or other in-house products. If everything else fails, inquire at the front desk for the information you want.
Pick the option that reads “Place Your Order” or “Order Online” to get started. Most restaurants’ online ordering systems are simple to use and will lead you through the procedure from beginning to end. If you choose a third-party delivery service like Deliveroo, the easy click-to-add-item experience will be almost similar.
Additionally, you can do conventional things, like placing your order over the phone. The phone number is frequently provided in the brief profile that appears at the top of your search engine results.
If you decide to phone the restaurant, be sure to dial the correct area code and any appropriate extension numbers. Most likely, you can find them on or near your room’s phone.
It’s pointless to spend $5 on a canned soda from your room’s minibar when you can have a fresh one delivered with the rest of your meal for a fraction of the cost. To save money, you can add one or more beverages if you want to your order when placing your purchase.
Spend a minute reviewing your finished order and make sure it’s proper once you’ve picked all of the things you want. Then fill in the blanks with your order’s name, the location of the hotel where you’ll be staying, and your credit or debit card information. You can also use other mobile payment options, such as ApplePay or PayPal.
Food Receiving
- If you used a third-party delivery service, you could track your order
- Not all hotels accept outside orders, so be prepared to sneak in
Navigate to the “My Orders” tab in the app for the service you’re using. There, you’ll see your order’s unique tracking number, as well as a brief note describing its current status and expected delivery date (estimated time of arrival). The app will keep updating your order status, so keep checking back if you’re wondering about where your food is.
It’s worth noting that not all hotels allow outside food. It’s best to intercept the delivery guy in the parking lot or go pick up your order yourself if you’re staying someplace that strictly prohibits outside food.
While few hotels have explicit restrictions prohibiting outside food, a handful does. Take the time to study the small print in your booking agreement to avoid getting rejected for not adhering to the restrictions of your stay.
How to leave delivery instructions?
Providing detailed notes or delivery instructions is maybe the most crucial thing to do when having meals delivered to your hotel.
Here are the essential things you should never forget to include:
Hotel’s name
Don’t only depend on the default address or the map pin. Make sure the delivery guy knows where he’s going by typing out the hotel’s name. Because some nearby hotels can have identical brand names, such as “Holiday Inn” vs. “Holiday Inn Express,” be as exact as possible.
Name
Including your name in the remarks may make things a little simpler, mainly if the room number is incorrect.
Room Number
If you want the meal delivered straight to your room, make sure to give your room number.
Additional information
It’s a good idea to offer extra specifics like the floor, and if the hotel is a bit difficult to access, give some direction on which way to turn if you can make that apparent.
Wardrobe
If you want to meet the driver outside or in the lobby, say something like, “I’m wearing a red shirt.”
When the driver arrives, ask them to contact you to let you know when they’ll be there so that you can quickly resolve any problems that may come along the process.
How much do Deliveroo charge to deliver?
Deliveroo is shifting its delivery prices to depend on the distance between the restaurant and the delivery location. Customers ordering from a close restaurant will pay a lesser delivery price starting at $1.35, whereas those buying from a distant restaurant will pay up to $6.78 for delivery.
Most expect to pay for a delivery, but the study reveals that the apps are much more costly than ordering directly from the restaurant, even when the delivery charges are included. It is because the price of different meals might fluctuate.
A chicken shish, for example, costs $17.60 when ordered directly from a Lebanese restaurant. The identical item cost $18.96 on Just Eat and Uber Eats and $20.32 on Deliveroo. The price difference is due to restaurants charging extra to regain a part of the money they pay in commission to the apps – up to 35% of the entire order value.
It is undoubtedly feasible to deliver food to your hotel and even to your hotel room by a food delivery service.
The key to successful delivery is to provide the driver with as much information as possible to make the delivery technique apparent. You should also check with the hotel beforehand to ensure that your request does not conflict with the hotel’s food delivery policy.